Shipping Policy

Shipping Carrier

We will ship with Sagawa Express.

Shipping Area

・Domestic Shipping: Available only within Japan

・International Shipping: Currently not available

Shipping Days

・Regular Products: Shipped within 2 to 5 business days after order confirmation

・Year-end and New Year holidays, peak seasons: Shipping may be delayed

Shipping Fee

・Flat rate of 500 yen nationwide

・Free shipping for orders over 10,000 yen

Tracking Shipping Status

After shipment is completed, we will notify you of the tracking number via email.

Long-term Absence / Incorrect Address

If the delivery carrier's storage period is exceeded, it will be automatically returned. In that case, the shipping cost for resending will be borne by the customer.

Contact

Inquiries about clubasia

info@clubasia.jp

03-5458-2551 (Weekdays 13:00 - 21:00)

Venue materials/inquiries regarding stage production, sound, and lighting

Inquiry about sound and lighting|stage@clubasia.jp
Inquiry about visual media|visual@clubasia.jp